What is the product warranty?

  • We offer a lifetime warranty on our air-valves.  If you believe your back support product is ‘leaking air’, please give us a call and we’ll make it right!
  • We offer a 1 year warranty against manufacturing defects on our back support products (our products are hand-made and extensively tested before being released from our facilities).
  • We offer a 1 year warranty against leakage in our Solitude Water Pillow bladders. If yours leaks within this warranty period, we’ll replace it free of charge.
  • If you ever have any questions about your Innotech Rehabilitation Product, please don’t hesitate to contact us at 1-800-361-0228, or via e-mail @ info@embraceairbackrests.com
  • To register your warranty, please click here.